Acupuncture Nathalie Guay

Last updated : June 24, 2025

1. Commitment to confidentiality

At acupuncture Nathalie Guay, we place great importance on protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data, in accordance with Quebec’s Act 25 on the protection of personal information in the private sector.

2. Collection of personal information

• Last name, first name
• Contact details (phone number, email address, city)
• Health information relevant to your acupuncture care (e.g., symptoms, treatment history)
• Appointment preferences
• Browsing data on our website (via cookies and analytics tools such as Google Analytics)

These data are collected :
 

• When booking an appointment (online or in person)
• When using the contact form
• When browsing our website

3. Use of Information

• Managing your appointments and providing personalized follow-up
• Communicating with you as needed (reminders, changes, follow-ups)
• Providing a safe, efficient service tailored to your needs
• Improving our website and our services (using anonymous statistics)

4. Consent

By sharing your information with us, you consent to its use as described above. You can withdraw your consent at any time by contacting us at the address indicated below. Please note that some services may no longer be available without this information.

5. Information Sharing

• Secure platforms that we use (e.g., GoRendezVous)
• Health professionals, with your written authorization, if interdisciplinary follow-up is required
• Legal authorities, if required by law

6. Storage and Security

Your information is stored securely in a protected environment (locked paper files, compliant digital platform). We retain your data for as long as necessary for your care, or for the period required by law (e.g., medical records for at least 5 years after last contact).

7. Rights of access and correction

You have the right to :

• Review the information we hold about you
• Correct any errors or incomplete information
• Withdraw your consent to its use

To exercise these rights, please write to :

📧 info@acupunctureng.com

📍or by mail to :

Acupuncture Nathalie Guay
5215 Berri Street, Suite #300-A, Montreal, QC H2J 2W3

8. Person responsible for the protection of personal information

In accordance with Act 25, the person responsible for the management and protection of personal information is :

Nathalie Guay

📧 info@acupunctureng.com

9. Cookies

Our site may use cookies for :

• Measure audience and improve navigation
• Personalize your user experience.

You can disable cookies via your browser settings. However, some site features may be affected.

10. Updates

This policy may be updated at any time without notice. The current version will always be available on our website.